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Public toilets no longer filthy dens but gleaming havens

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The entrance to the public toilet along Aga Khan Walk that is regulated by the Nairobi City Council, and inset, the executive suite of the public toilets outside the Railways Train Station. Photos/HEZRON NJOROGE 

By JOHN MAKENI
Posted  Saturday, January 24  2009 at  20:39

Tissue paper

Visitors to the public toilet, he said, consume 80 rolls of tissue paper a day.

In 2001, the NCC, in partnership with the NCBDA, initiated a programme to rehabilitate the 18 dilapidated public toilets in the town centre and approached local businesses for support. Then they tendered for bids from operators who could efficiently manage the toilets.

Under a management contract, an operator is hired by the NCC and assigned a toilet to manage. The NCC as regulators and owner of the land charges the operator Sh10,000 per month, while the NCBDA, which monitors the facility to ensure standards are maintained, charges an additional Sh3,000 a month.

The NCBDA conducts undercover inspections every fortnight. “We had to come up with a monitoring and evaluation process to ensure that these public toilets meet our standards and the public is provided with the required services,” said Timothy Muriuki, the NCBDA chairman.

The number of CBD toilets has risen to 28.

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