News
Passengers stranded after KQ cancels night flights
Passengers alight from a Kenya Airways plane from Nairobi at Kisumu Airport on December 10, 2009. The airline has suspended night flights at JKIA. Photo/TOM OTIENO
Posted Wednesday, December 23 2009 at 12:11
Hundreds of passengers travelling between Nairobi and Mombasa were on Tuesday night stranded at Jomo Kenyatta International Airport (JKIA) and Moi International Airport, Mombasa after their flights were cancelled.
The passengers who were travelling using Kenya Airways flights were forced to wait until Wednesday morning to board their flights to Nairobi.
Several people also jammed the airport to receive friends and relatives who were scheduled to land at the airport on Tuesday night.
Taxi operators also recorded low sales following the cancellation of flights
Mr Ferdinand Watila, a Kenatco Taxis Limited driver said most taxi drivers had to wait for clients travelling from Nairobi who flew in on Wednesday at 8.30am.
“We camped since Tuesday 7pm because we were waiting for several tourists travelling from Nairobi to Mombasa for their holiday to take them to their respective hotels and the delay has caused us a lot of inconveniences,’ said Mr Watila.
Mr Ali Ibrahimk, one of the local taxi drivers at the airport said Jetlink and Fly 540 flights were the only commercial flights operating that night.
“This is the time we make profits because most of the people are coming to Coast for a holiday, but if flights delay will persist, we shall have a loss since most vehicles have been vehicles for this festive season,” said Mr Ibrahim.
Mr Allan Abuta, one of the passengers who was travelling from Nairobi to Mombasa told the Nation that the flights were suspended because of unknown reason despite lights on the runways having being switched on.
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Submitted by JosephsandersPosted December 25, 2009 02:06 AM
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Submitted by mzee_moja
KQ is doing a commendable job against all odds. The flights could not take to the skies due to safety of passengers(including your relatives and friends) and crew. Thats first priority in any airline. Am in the USA and thousands of flights were cancelled, none of this bloggers opened his mouth. Shame on all of you. Tafadhali mjivunie kuwa wakenya!!!
Posted December 24, 2009 07:07 PM -
Submitted by toboa yote
KQ tries to meet certain skyteam standards. Flying into an inadequate airport is risky. Landing on a runway that has poor markings or lights at night can lead to a crash or worse. JKIA is 3rd class. KAA is corrupt.
Posted December 24, 2009 07:06 PM -
Submitted by paulmug
I had the misfortune to be part of a group of tourists travelling from Mombasa to London on the evening of 22nd December. The customer service we received from KQ was disgusting. If it had not been for our tour operator, Kuoni, we would have spent all night in Mombasa airport with nowhere to sleep, nothing to eat and NO INFORMATION on how KQ intended to fulfil their contract to transport us to London. When challenged by our group the duty manager ran away!
Posted December 24, 2009 05:14 PM -
Submitted by rofi
Perhaps there is a problem with a militant workers' union?
Posted December 24, 2009 11:14 AM




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I no longer fly KQ in Kenya. They are not dependable. I have had 8 flights cancelled out from under me. The only time I was reimbursed was when it caused me to miss an international flight. I now fly 540 or East african.