KCB says to shut all branches this weekend for upgrade
The KCB branch along Moi Avenue in Nairobi. The lender advised its customers that it will be upgrading its core banking system beginning this Friday. PHOTO | SALATON NJAU | NATION MEDIA GROUP
What you need to know:
- All branches in Tanzania, Uganda, Rwanda, South Sudan and Burundi will also be closed from Friday to Sunday this week.
Kenya's largest bank by assets, KCB Group, announced Monday it will temporarily shut down all its branches in the country and across the region over the weekend for a major systems upgrade.
The NSE-listed lender advised its customers that it will be upgrading its core banking system beginning this Friday afternoon up to Sunday midnight “to provide customers with a simpler and enhanced banking experience.”
“To facilitate this transition, all KCB branches across the 6 markets we operate in (Kenya, Tanzania, Uganda, Rwanda, South Sudan and Burundi) will be closed for business from Friday August 12, 2016 at 3:00pm to Sunday August 14, 2016 at midnight,” said KCB in a statement.
The bank stated that its customers will still be able to make cash withdrawals and deposits at ATMs and also access its other services and through its mobile channels.
KCB Group chief executive officer Joshua Oigara initially announced in 2014 that the lender would upgrade its core banking system from version R8 to version R14 at a cost of $6 million (Sh540 million) over a 9 month period.
