Five tips on how to talk like a boss

If you have spent any amount of time around top executives or business leaders, you’ve probably found that most of them don’t speak like your typical employee. PHOTO | FILE

What you need to know:

  • If you slip up or stumble over words while delivering a presentation or speech, don’t stop and apologise. Keep going as if nothing happened.
  • Most people don’t even notice those types of verbal flubs until the speaker draws unnecessary attention to it by stopping and apologising for the misstep.

If you have spent any amount of time around top executives or business leaders, you’ve probably found that most of them don’t speak like your typical employee.

There is a recognisable confidence, timbre and clarity to their vocal presence that can motivate and inspire the masses.

From Benjamin Franklin to Martin Luther King Jr. to Bill Clinton, great leaders are first and foremost great communicators all of whom are masters of the five following speaking tips.

1. Um... and other verbal crutches

These crutches are most pronounced during pauses that occur while delivering a speech or presentation. They can come in the form of unintelligible sub-vocalisations such as “um” and “er” which awkwardly fill the silence, or as a subconscious habitual cough, lip-licking or overused hand gesture.

They can also manifest as any number of verbal ticks which can be distracting and ultimately undermine your credibility (think phrases such as “you know,” “like,” “frankly,” or “to be honest”). The problem is that few of us recognise our dependence on these crutches.

The quickest cure for this is to record yourself using a smartphone app speaking extemporaneously for a minute or two on any topic. Then, listen back and count how many of these crutches you use. This simple exercise will help you be more conscious when you speak.

2. Keep going despite verbal miscues

If you slip up or stumble over words while delivering a presentation or speech, don’t stop and apologise. Keep going as if nothing happened.

Most people don’t even notice those types of verbal flubs until the speaker draws unnecessary attention to it by stopping and apologising for the misstep.

Not only is that disconcerting to the speaker, it’s disconcerting to the audience as well.

3. Avoid introductory qualifiers

These are those wishy-washy throwaway phrases that we work into our speech to be polite or build consensus, phrases such as “perhaps,” “kind of,” “hopefully” or any other mealy derivative of the same.

Such limp words will only weaken you and your status as a leader.

4. End sentences cleanly

Too often, people make great points but they keep going to the point where they talk themselves into a corner and don’t know how to end the conversation. So they tag on a throwaway phrase that adds nothing to the discussion.

Examples of these types of sluggish nomenclature include “and what not,” “things like that,” and “you know what I’m saying.”

These lazy linguistic lapses should be avoided at all costs.

5. One thought per sentence

This last tip will help eliminate most of the aforementioned issues. When we isolate one concept per sentence, verbal pauses between sentences can become powerful attention grabbers with no room for crutches.

There’s also less chance for a verbal mix-up if each sentence is a single, crisp idea. Plus, a punchy concept blasts through paltry qualifiers and sentence tag-alongs.