The Cutting Edge

TRAFFIC A MESS. As a loyal tax and ratepayer in Nairobi, Mubarak Butt is extremely angry at those responsible for the traffic mess on Ring Road at Westlands shopping centre, especially the stretch between the Mall and the Sarit Centre roundabouts.

He is demanding a quick solution to “the unbearable situation that is the congestion and the disorderly traffic flow on the narrow road”.

He can be reached through info.silentflow@gmail.com

-----------------

VICIOUS CYCLE. There is something terribly wrong with our electricity supply system, remarks Mungai Kihanya, adding that during the rainy season, the electricity cables and transformers often get soaked and blow up.

“As a result, we have no electricity. And during the dry season, dams dry up and there is not enough water to run the generators. As a result, we have no electricity. Who will ever get us out of this vicious cycle?” poses Mungai, whose contact is mkihanya@yahoo.com.

---------------

HARVEST WATER! The ranting and raving about dry taps during this rainy season, Wambui Njoroge-Cassell says, is an embarrassing public display of lack of initiative by Nairobi residents.

“Is it not about time we came up with ways of harvesting, treating and preserving rain water instead of expecting the government to solve all our problems? Let’s stop complaining, put our heads together and find a lasting solution to the water shortages.”

Any ideas? Her contact is wamjogs@gmail.com.

---------------

STUPID, COSTLY QUESTIONS. Nairobi resident Lucy W. Githinji is unhappy with what she describes as “stupid questions from Airtel that eat up all my airtime credit”.

Every time she tops up her Airtel line, the questions immediately come and even if she deletes them without replying, she still loses her airtime.

She has called customer care twice and the messages stopped coming for a while.

“But they are back and it’s quite frustrating,” says Lucy, whose number is 0733644372.

---------------

RECTIFY THIS, EQUITY. Something is not right with Equity Bank’s M-Kesho accounts, says Anthony Kuria Macharia.

He withdrew Sh12,000 from his account but the money was never credited from his M-Pesa.