THE CUTTING EDGE

Monday September 12 2016

ELECTION PROMISES: The best political campaign strategy is not to “splash, indulge and awe the majority one-meal-a-day Kenyans”, but rather to take the would-be voters through the promises made in the last elections in 2013 against what has or has not been achieved, remarks Kanyi Gioko, no doubt alluding to the latest spectacular displays by Jubilee and Cord. “There is no need to paint the town red or orange without showing tangible results from your previous engagements. Let’s go easy on the choreography and be real, for once.” His contact is [email protected]

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POOR NETWORK: Safaricom is looking into the network problem in Ngegu and Ibonia in Kiambu county that G.K. Mururi complained about, says Steve Okeyo, the director, regional sales and operations. “We have conducted general network tests around Ngegu and Ibonia and ascertained that the network is working well. But we will need to carry out further tests at Mr Mururi’s location to determine the necessary adjustments that will guarantee him better coverage. We request him to get in touch with us by emailing his contact number to [email protected]

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CORRUPTION IMPUNITY: A regular traveller on the Molo-Elburgon-Nakuru route, Mario Weru, says he often gets amazed at the blatant impunity displayed by traffic police officers manning roadblocks, especially those near the Anti-Stock Theft Unit in Elburgon. Two officers are always at the checkpoint by 6.30am and all they do is to extort Sh100 from every matatu. The morning group is then relieved by another, complete with spikes, at 5pm, to continue the harassment under the guise of enforcing compliance with traffic rules. His contact is [email protected]

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HUDUMA CENTRE: The Huduma Centre in Kerugoya town is always a beehive of activity carried out in an ultra-modern facility that serves the public with excellent customer care, says Vincent Kago. However, Vincent is disappointed that a chunk of the public services are not provided. “The following entities are conspicuously missing despite work stations having been set up for them: Representatives of the EACC, NSSF, Higher Education Loans Board, and the Commission for Administrative Justice (Ombudsman)” His contact is [email protected]

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NO ELECTRICITY: For the past 18 days, Elijah Mwangi moans, he has been without electricity, and though he does not disclose his location, Kenya Power should not find it difficult to establish this since he has made numerous contacts with the emergency section at the utility’s headquarters in Stima Plaza, Nairobi. Says he: “I have followed up the matter with the staff and have been issued with the following reference numbers: 2886713, 2888820 and 292107. My family has suffered because of the staff’s ineptitude.” His contact is [email protected]

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GOOD SERVICE: On a brighter note, Hardial Ghataura says kudos to Pay TV and internet service provider Zuku for a job well done in Nairobi. But he particularly singles out the staff at the company’s Diamond Plaza centre for a pleasant experience during a recent visit. Hardial says he returned his faulty decoder to the Zuku centre, expecting arguments, but he was cordially received and he returned home with a brand-new one. “This exemplary trust should awaken other service providers to emulate them.” His contact is [email protected]

Have a laudable day, won’t you!