Safaricom cuts roaming charges in 21 countries
The creation of a new roaming bundle will enable subscribers to enjoy reduced roaming charges in 21 countries located in North and Central Africa, Europe and New Zealand.
Safaricom has announced significant slashes in roaming rates for its subscribers travelling across the globe.
The creation of a new roaming bundle will enable subscribers to enjoy reduced roaming charges in 21 countries across the world.
Subscribers travelling to Rwanda and the United Arab Emirates shall enjoy reduced rates for calls made to Kenya.
“We always place the needs of our customers at the forefront of our business. We have aggressively lobbied countries and our partners to ensure our subscribers can enjoy the same reliable communication services they have come to know in Kenya when they travel at significantly reduced rates,” Safaricom CEO Bob Collymore said on Friday.
A statement from the telecommunications firm stated that following the signing of a new agreement with Vodafone affiliates, for just Sh200, subscribers can access up to 10 minutes of voice services, Sh10 SMS, and 10MBs of data, providing subscribers with a simple solution for their roaming needs.
Previously, it would cost between Sh17 ($0.19) and Sh25 ($0.28) to call Uganda or Rwanda from Kenya, with the high tariffs partly attributed to tax charges.
The company is also currently pursuing targeted agreements with other countries in the East African Community bloc such as Uganda and Tanzania.
Safaricom secured the roaming agreements through its affiliates in Albania, Czech Republic, Germany, Greece, Hungary, Ireland, Italy, Malta, New Zealand, Portugal, Romania, Spain, Netherlands, Turkey, United Kingdom, Democratic Republic of Congo, Ghana, Lesotho, and Mozambique among other countries.
A subscriber who travels to Egypt will now pay just Sh200 for 10 minutes of conversation, down from over Sh900 that was charged previously.
For subscribers who are travelling to the United Arab Emirates and roaming on Etisalat, calling rates have come down by 85 per cent, while data customers will now pay Sh100 per MB, down from the Sh1,020 that was charged previously.
The reduction follows Safaricom’s recent announcement of reduction of roaming charges in Rwanda, where costs came down by up to 60 per cent.