KCB Bank has temporarily closed its Mvita branch in Mombasa after an employee tested positive for the new coronavirus.
In a press release, KCB Group CEO Joshua Oigara said the outlet was closed for three days for immediate cleaning and disinfection of the premises.
All staff who came into contact with the infected colleague are currently undergoing counselling and screening, the CEO said.
“Our priority remains safeguarding the safety and wellbeing of our staff, customers and other stakeholders,” said Mr Oigara
He said the bank had taken precautionary measures internally in line with guidelines issued by government agencies.
The bank encouraged customers to access services using digital channels including mobile banking, KCB M-Pesa, Vooma and internet banking
Customers can also use alternative options like KCB Mtaani agents, cash recyclers, ATMs and cash deposit machines.
KCB is the largest commercial bank in Kenya with branches in Uganda, Tanzania, Burundi, Rwanda and a representative office in Ethiopia.
The bank says it has deployed screening and quarantine to manage the incident.
It becomes the second bank to close its branch after Diamond Trust Bank (DTB), which temporarily closed an outlet in Kilifi when a staff member was suspected to have the coronavirus.